We’re Here to Help You!

Send us a question or request more information. Our team is here to help you get a 2021 health care plan for yourself or family.

Tab One Ask Question

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Ask a Sales Question

Please fill out the form below and a licensed agent will contact you to help answer your questions.

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How would you prefer to be contacted?
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You must be at least 18 years old to submit a request.

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Tab Two Request Brochure

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Request a Brochure

Please fill out the form below and we will send you information about our health insurance plans.

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If you provide a phone number, an agent may call you to make sure that you received the information and to answer any questions that you might have.

You must be at least 18 years old to submit a request.

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Tab Three Request Agent

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Online Agent Request Form

Please fill out the form below and a Blue Cross and Blue Shield of Texas authorized agent will contact you within 1 to 2 business days. They will schedule an appointment at a time and location that is convenient for you. There is no cost or obligation for this service.

Please select the product you are interested in
Please enter a valid first name
Please enter a valid last name
Please enter a valid email address
Please enter a valid date of birth (MM/DD/YYYY)
Please enter a valid city
Please select a state
Please enter a valid zip code
Please enter a valid phone number

You must be at least 18 years old to submit a request.

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Tab Four Call Us

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Need Assistance Shopping?

Sales Questions and Additional Plan Information:
1-888-731-0406
Calls may or may not be answered inside the United States.

Monday – Friday: 8 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 6 p.m. CT
Sunday: 10 a.m. – 2 p.m. CT

Customer Service:
1-888-697-0683
Calls may or may not be answered inside the United States.

Monday – Friday: 7 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 5 p.m. CT
Sunday: Closed

Already a member?
Call the Customer Service number on the back of your member ID card.

New to Medicare or Need Help Shopping for a Plan?

Call us at 1-866-292-6745 TTY 711

We’re open between 8 a.m. – 8 p.m., local time, 7 days a week. If you’re calling from April 1 through September 30, alternate technologies (for example, voicemail) will be used on the weekends and holidays.

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Special Enrollment – Having a Baby or Adopting a Child

Congratulations! Welcoming a new child into your home is an exciting time with many things to consider. We're glad you're thinking about your child's health insurance. Adding to your family size is a qualifying event. This means you can enroll in or change your health insurance coverage during a special enrollment period.

Additionally, if you were ordered by a court to provide health care coverage for a dependent, you may also qualify for a special enrollment period.

Keep in mind you only have 60 days to enroll in health insurance after your baby is born or adopted or you gain a dependent through a court order. After that, you'll have to wait until open enrollment.

Having a Baby

I don't have health care coverage. How do I enroll?

If you don't have a health plan, you're in the right place! BCBSTX has many plans to choose from to fit your family and budget. Let's get started.

I have a Blue Cross and Blue Shield of Texas (BCBSTX) health plan. How do I add my child?

  • If you enrolled directly with us online, log in to your BCBSTX account.
  • If you enrolled on the Health Insurance Marketplace log in to your Marketplace account.
  • If you have health insurance through your employer, call your company's benefits or HR department.

What if I don't qualify for Special Enrollment?

Depending on your income, you may qualify for Medicaid or CHIP. There is no special enrollment period for those government offered coverage options – you can apply at any time.

Members of American Indian tribes can enroll any month, not just during open enrollment. You can even apply for cost assistance.

Start Shopping Now

If you need health insurance after your baby is born or adopted, enroll now to take advantage of this qualifying event. Start shopping to compare BCBSTX plans and find the right one for you and your family.

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